When you need a garage door installed or repaired, does it really matter who you call?
Are there really any differences between the different garage door companies you see advertising for your business?
To the outsider, there probably aren’t. Most people don’t ever think about garage doors at all, unless theirs stops working suddenly. Then they typically want to work with the business that can arrive the fastest and charge the least.
That’s easy to understand — but it won’t necessarily lead you to the best choice. As it turns out, not all garage door companies are the same. Here are a few important differences that separate the best from the rest…
Quality Brands and Components
Using high-quality garage door openers, remotes, and motors doesn’t have to cost you a lot more money. Unfortunately, some businesses will skimp on these items in order to provide you with a lower quote or keep a little extra money in their own pockets. You want a service team that only uses the best brands so you can continue to count on your garage door working perfectly for years to come. Look for the brand name sticker or decal on your own garage door and opener–and then look for that same brand name when searching a service company’s online website.
Whatever company you choose, they should stand behind their work. That means coming back to make things right – at no cost to you – if something goes wrong with your new or repaired garage door in the first few years after it has been installed. These guarantees should be in writing, and can give you the peace of mind to know that you have made a good choice. Ensure that the labour and parts warranty will be clearly indicated on the final invoice.
History and Reputation
Of course, service guarantees don’t mean anything if the garage door company you choose isn’t in business anymore when you need help. For that reason, history, reputation, and a strong track record should all be factored into your decision. It’s important for you to have a partner that’s been around long enough to prove they provide good work and will still be available if you need them after the fact. And remember that multinational corporations often rise and merge and fade away–while local family run companies can last for generations.
There is never a convenient time to have a garage door fail, but they seem to almost always stop working in the worst possible moments. You don’t have hours or days to wait when you’re trying to get to work or close up your home for the evening. A good garage door repair company will offer 24-hour service so you can get immediate service no matter what time of day or night. A good service company will plan it’s booking schedule around you!
While choosing a business that’s active in the community might not seem important to you when you’re garage door isn’t working, it is worth noting that like any business, it shows that they care about creating a positive impact in the community. It’s always nice to have the piece of mind knowing that you’re supporting a company that is helping to make life better throughout your community. A good service company shouldn’t have to sound a trumpet–but they are entitled to boast just a little bit about caring for their local community.
Choose the wrong garage door repair service and it could end up costing you more than it should to get work that isn’t up to the standards you expect. Look around carefully, read a few reviews, and make sure you’re working with a company that’s going to be there when you need them.